FAQ's
I want to Become A Rep
What Commission will I receive?
Our Representatives receive 10% of every order's total as a FREE product! Many people use this to fund their own crafting addictions, but you can use the box :
- Use the free product to boost your interaction with your customer and offer them as proirs for
giveaway games! - Give them a free Item to great customer as a special Thank you!
- Use your commission to
How do I claim the Free Monthly Craft on my orders?
The website will automatically add the craft onto your order if it is $250 or more. You don’t have to do anything!
Can I return a kit after I get it?
No. Crafty Little You cuts kits only as they are ordered. We do our best to give a detailed description on every craft kit so there are no surprises on what you are getting.
What happens if I’m unable to meet the quota for a quarter?
We understand that life happens, and sometimes just gets too busy, or major events happen. All we ask is you to communicate that you’d still like to sell, so we don’t assume you are done.
Can I change the prices on the Crafty Little You kits?
In order to keep continuity between all our Reps and their locations, we do not allow the prices on any of our Unfinished kits to be changed. If you do decide to offer Finished items, that price point is completely up to you!
What do I do if there is a problem with a kit or something is broken?
Contact us on our dedicated Customer Service Email address if there are any problems with the product, and we'll do our best to make it right as quickly as we can.
Ordering A Product
Can I order certain pieces out of a kit?
No. All kits have a description that comes with them and pieces can not be substituted out of them.
Can I return items I no longer want or need after I have ordered them?
No, as we are the manufacturer of these kit, we cut them as they are ordered. We strive to provide a detailed description of what is in each kit so you know exactly what you will be receiving. If you have any questions, please reach out to your Rep before ordering. As a Rep or customer, you could resale the items you no longer want.
How do I know if you received my order?
How much does my order need to be if it’s not part of a Party?
$50. New to Crafty Little You, we are now shipping items directly to your door without having to have a party!
What does retired mean?
Items will be going in to our vault, and can no longer be purchased after the date listed.
What comes in my kit?
All kits from Crafty Little You come Unfinished, meaning raw wood. If the description states that it will includes vinyl or vinyl stencil, those will be included. Things that are not in the kit include: paint, paper, ribbon, and embellishments. Most people like to use their own so they can match it to their own style!
What if I mess it up?
Just as one can mess up a box of Mac & Cheese, one can also mess up a craft! Luckily, our kits are forgiving and can almost always be sanded down and started over. If you’re in a real bind, feel free to reach out to your Rep for ideas on how it could be fixed.
What if a piece is missing?
Have your order number and item code ready, and reach out to your Rep with what is missing.
Kit Quality Questions
How to trace around grooved lines?
*TIP OF THE DAY!*
One thing we’ve learned that helps with stencils and rashing, is after letting your paint REALLY dry, lightly blot your stencil with a towel before placing it on your board. Just to remove a little of the tack from the vinyl!
Tip on eye placement
Placement of the eyes! And how to make them look good! You choose how you like your eyes, BUT....... If you like how they look in the picture, follow these tips!
I use the end of my paintbrush. (Use the end of anything even the tip of a pen if needed) dip in paint. Paint on with small circular motion.
**** BIGGEST TIP!!!!!**** PLACE THE EYES RIGHT ON TIP TOP OF NOSE! Not clear up in the air!
Tip on white paint
Using white chalk paint is our absolute favorite! We haven't found better coverage using any other type of craft paint, (and we know how sometimes white can be tricky!) One or two coats of this and you're good to go. Waverly has been our go-to brand!
Tip on how to do cheeks
How to do cheeks! Easy quick and fast cheeks, that look fantastic!!!
What's the secret? Makeup! Just use your blush and a blush brush! Goes on smooth and perfect every time!
Hosting a Party
What’s a Party?
A “Party” is an order that totals $150 or more. The customer will act as the Host, and collect orders from their friends and family.
How do we get this party started?
Click this tab and you will be sent a link to your own personal party!
In What Ways Are Parties Done?
Your Rep can help you set up a party! Here is a way to find them. Share you own personal party link in any of these ways! Your friends and family will have easy access to the thousands of available items!
▪ A social media party
▪ A get-together and craft at your house
▪ A craft club
▪ Ladies at work
▪ Girls night out
▪ Send out a group text
What if I don’t know any of the Reps?
That’s okay! Just click on this link, and we will connect you with one of our Reps! They may not live near you or be present at your party, but they’ll walk you through the steps on getting started!
What does the Hostess receive?
The Hostess will receive 10% of their order’s total as a FREE product! They’ll be able to choose from our entire inventory for what they’d like to use their credit on. Also, if the order totals over $250, they will qualify to receive the bonus Craft of the Month!
In order to have a Party, do I have to host a craft night at my home?
Having a Party can happen in many ways, and doesn’t necessarily mean you have to host a craft night at your home! (Even though those are pretty fun!) A lot of our Hosts just collect the orders, have it shipped to them, and then everyone completes their projects on their own time!
How does shipping work with a Party?
We are now able to offer direct shipping to our Party Host’s! After you place your Party order, it will be shipped right to your door. From there, it will be your choice on if you’d like to deliver the crafts, or have your friends and family come get them from you!
How often can I have a party?
As often as you’d like! Once every 6 months, once a month, 4 times a month…we get it! We’re hooked on these crafts too!
Shipping/Returns
How long will it take to receive my order?
All our items are manufactured in our warehouse. During our peak season, (August-February,) orders will take 3-5 business days in house to fill. All the other months will be 3-4 business days in house. An order received before 8 AM will be considered that business day. After 8 AM will be considered the next day. After it is shipped, the delivery time will depend on your location.
Can my order be expedited?
At this time, we do not have the option of expediting an order. Please plan on a 3-5 day window
before your order is completed and shipped out of our facility.
Do you ship outside of the U.S.?
No. We currently only ship stateside.
Do you accept returns?
No. We are the manufacturer of these kits, and we cut them as they are ordered. We strive to provide a detailed description of what is in each kit so you know exactly what you will be purchasing. If you have any questions, please reach out to your Rep before ordering.
What if my order comes damaged?
The quickest way to resolve a damaged kit is reaching out to the Rep you purchased your
product from. Please provide them with the kit name, item number, and a photo of the
damaged piece/s. Your rep will put in a customer service ticket on your behalf, and we will get it
resolved as quickly as possible.
About Our Product
What is MDF?
MDF stands for Medium/Density Fiberboard. Our MDF is high quality, not like the cheaper stuff you may find at your local box store! Therefore, you’re able to achieve a professional finished product easily.
What does Unfinished mean?
Unfinished means raw wood. It will not come painted or with any embellishments. All Crafty Little You kits come unfinished for you to complete on your own and add your own style!
Do the kits come Finished?
Crafty Little You only sells unfinished kits. However, if you’d like something Finished, you can always reach out to your Rep and see if they do Finished Work!
What does Interchangeable mean?
Interchangeable means you have a main piece that will stay the same throughout the year, but you can change out the seasonal pieces that go with it.
What is an overlay?
An overlay is an extra piece of wood that lays on top of another piece. An example would be a flower with a center circle being the overlay.
Where are your products manufactured?
Everything we make is manufactured right here in the good ol’ USA! Our warehouse is located in Idaho.